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Account Manager
Job Summary
Reports to: Associate Business Unit Director/Business Unit Director
The Account Manager maintains day-to-day liaison between clients and cross-functional internal teams to ensure the timely and successful delivery of projects according to client needs.
Duties and Responsibilities
1. Fosters good relationships with clients, provide leadership and support to help them build longer term Brand values.
2. Develops, plans advertising briefs and ensure that Creative team receive clear assignments of the client’s needs and the agency’s planned approach.
3. Prepares timely project status reports, monitor progress, schedule production and keep projects on schedule.
4. Plans and monitors the client’s budget and expenditure level.
5. Prepares, delivers concise, compelling and captivating presentations and handle client responses, resolving questions and concerns, and overcoming objections.
6. Reviews Cost Estimates before presenting to client for approval and for billing and collection purposes.
7. Keeps and maintains clear records for the smooth operation of accounts assigned to you.
8. Implement quality control in reviewing and release of all creative, media and finance materials and documents, demonstrating a commitment to excellence.
9. Demonstrate an attitude of enthusiasm and eagerness to learn towards the job, willing to pitch-in on any job that may require his/her assistance.
10. Must be resourceful in finding information and help.
11. Must be an exceptional team player, with a willingness to work effectively and harmoniously with his/her direct supervisor.
12. Must maintain a high level of integrity in his/her approach to business and co-workers.
13. Should be knowledgeable of the advertising process – market research, brand strategy formulation, creative and media development, production, and agency’s policies and procedures.
14. Must have good communications skills, both written and verbal, sharing information, both with Clients and internally.
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